R & M
RM Truck & Van

Client Issue

R & M is a company that supplies flooring accessories to trade customers across England operating from Tiverton and Bristol.

25 years ago Western Truck Rental supplied them with their first Van, and began advising them on their transport needs. As with most company’s cost savings were at the top of the agenda.

Solution

In order to increase energy efficiency, Western Truck Rental designed a body for their trucks with as much fuel saving capacity as possible therefore increasing profitability for R & M.

Outcome

After 25 years of WTRL supplying them, R & M recently celebrated their quarter century anniversary. They now have a mixed fleet of vans and lorries, all of which are supplied and looked after by Western Truck Rental.  This has enabled their geographical expansion throughout the West Country to achieve the company’s status today as a major distributor for most leading brands of flooring accessories.

We have been dealing with Western Truck Rental now for over 25 years.  In that time have found all the staff professional, courteous and very knowledgeable.  I consider their contract hire to be of a high standard.

Any issues we have had in terms of breakdowns etc have been dealt with  swiftly meaning the downtime on our fleet is very low and a replacement vehicle has always been made available at very short notice.

I would have no hesitation in recommending Western Truck Rental to any business requiring vehicles.

Ian Moorcroft

Proprietor

R & M

We are a flooring accessory company delivering our products all over the south and west. We operate a fleet of 10 vehicles long term which we have on a contract hire basis with Western Truck Rental. Sometimes when we have gained a new customer outside of our normal route, we need time to decide how they are going to fit in long term. Or like the time we took on a new representative covering a completely new area. This is where the flexibility of Western Truck Rental really helped our business.

We are able to take on new customers or situations knowing that we could test out different ways of achieving our goals long term, without the fear of taking on long term contracts that we then couldn’t change or get out of. We find the long term rates very favourable, the vehicles good quality and well maintained, and it goes without saying we still have the fantastic service that goes along with Western Truck Rental.

We would be happy to highly recommend them to any business who wanted to operate any sort of vehicle for their business but especially anyone who was starting up or wanting great flexibility.

Jamie Gibson

Transport Manager

R&M